Privacy Policy

Sri Balaji Mithai Bhandar values your privacy and is committed to protecting the personal information of our customers and website users. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following information when you interact with us:

Name

Mobile number

Email address

Delivery or billing address

Order and payment details

Any information voluntarily provided by the user

2. How We Use Your Information

The information collected may be used to:

Process and fulfill orders

Contact customers regarding orders, delivery, or service updates

Improve our products and services

Respond to customer queries or complaints

Comply with legal or regulatory requirements

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. Information may be shared only with:

Delivery partners for order fulfillment

Payment service providers for processing transactions

Legal authorities if required by law

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website or app may use cookies or similar technologies to improve user experience and analyze usage. You may choose to disable cookies through your browser settings, though some features may not function properly.

6. Third-Party Services

Our platforms may contain links to third-party websites or services. Sri Balaji Mithai Bhandar is not responsible for the privacy practices or content of such third-party platforms.

7. User Rights

Users have the right to request access, correction, or deletion of their personal information, subject to applicable laws and business requirements.

8. Data Retention

We retain personal information only for as long as necessary to fulfill business purposes or comply with legal obligations.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to Privacy Policy

Sri Balaji Mithai Bhandar reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon publication.

11. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact Sri Balaji Mithai Bhandar using the contact details available on our website or official communication channels.