Shipping Policy

Sri Balaji Mithai Bhandar offers shipping and delivery services subject to product availability and delivery location.

Delivery Areas
Delivery is available only in selected locations as per our service coverage. Orders outside the serviceable area may be declined or cancelled after informing the customer.

Order Processing Time
Orders are processed after confirmation and payment, where applicable. Preparation and dispatch time may vary depending on the product type, quantity, and order volume.

Delivery Time
Estimated delivery times are indicative and may vary due to traffic conditions, weather, festivals, or other unforeseen circumstances. Delays, if any, will be communicated wherever possible.

Shipping Charges
Delivery or shipping charges, if applicable, will be communicated at the time of order confirmation. Charges may vary based on distance, order value, or delivery urgency.

Perishable Products
Sweets and food items are perishable in nature. Customers are advised to ensure availability at the delivery address to receive the order on time. We are not responsible for quality issues arising due to delivery delays beyond our control.

Incorrect Address
Sri Balaji Mithai Bhandar is not responsible for non-delivery or delays caused by incorrect or incomplete address details provided by the customer. Any re-delivery costs shall be borne by the customer.

Failed Delivery Attempts
If delivery cannot be completed due to customer unavailability or refusal, the order may be cancelled without refund, considering the perishable nature of the products.

Third-Party Delivery Services
Delivery may be handled by third-party logistics or delivery partners. We are not liable for delays or issues caused by such third-party services, though we will assist in resolving genuine concerns.

Damage During Transit
If items are received in damaged condition, customers must report the issue immediately at the time of delivery or within a reasonable timeframe, along with proof, for review.